Known issues and limitations

Owned by Peter Lindström
Last updated: 2024-09-09 by Lotta
1 min read

TRAID

ID

Priority

Issue

Comment

 

 

Issue with stations while searching for trips in TRAID

This is difficult to report as an error since it seems to only happen to new users.

It's important to actually type in the departure and destination stations manually a few times and not select pre-filled stations from the list. It seems like the stations don't always get picked up directly, and sometimes it shows [object] in the text box.

Workaround: re-enter the station names and select from the list and then it works.

 

 

Only one of two add-ons is shown on the info pae when you add add-ons for two or more passengers. (MTRX)

Works in API but not in the TRAID.
Samtrafiken to rebuild Traid to manage mandatory ancillaries. Missing time estimate. ST will update the issue and notify MTRX when we know more about the status. (Not a problem for the SoS) - CR32

 

 

Not possible to book MTRX 1 class Plus and PLUS because of the mandatory ancillaries

This is a known issue. Samtrafiken to rebuild Traid to manage mandatory ancillaries. Missing time estimate. ST will update the issue and notify MTRX when we know more about the status. (Not a problem for the SoS) - CR32

 

 

MTRX is returning Something went wrong, when trying to book, if the products is sold out. Eg FIX, but FLEX works fine to book.

An issue (229275) reported to MTRX 240731.

API

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Priority

Issue

Comment

 

 

 

 

 

 

 

 

 

 

 

 

Content

ID

Priority

Issue

Comment

 

 

Traveller category “Unknown” in Bookininfo/Bokningsinfo

Traveller category is in some cases set to “Unknown” for traveller category “Student” for SJ journeys.

 

 

Interrail discount needs to be set on co-tax group 850 in order to get the discount on Öresundståg (300) and Krösatåg (648).

Unwanted effect: The discount also applies to buses for Hallandstrafiken (261) and Blekingetrafiken (258) when searching a combined trip with Öresundståg or Krösatåg.

 

 

Whole journey Start and Stop does not show the actual start and/or stop in Resenärsvyn in Bokningsinfo.

Unfortunatly we are in some cases unable to interpret the information we get from sales channel SJ. In most cases the information should be correct but we cannot guarantee 100 % correct information.