Common questions
For none technical questions: bobsupport@samtrafiken.se
Technical questions
All technical questions are handled in below stated Google group, and we Support is important to us. These wiki pages are one of our support tools. Our aim is that it will be a useful source of information for you and that it will help you understand the BoB Standard and how to implement it.
We have a variety of support and test tools.
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Personal Meetings
If needed, we can arrange meetings to help you get a better understanding of BoB. Please let us know and we will arrange a meeting.
BoB Support - e-mail
You can always e-mail us any kind of BoB related questions.
Our e-mail support is open at office hours and we will respond at the latest the next workday.
Example of what BoB Support handles:
General BoB related questions
General support for implementers
Registration of new participant and requesting a PID
Applications to the Google group BoB Tech
Support for BoB test environment
Support för BoB Metadata Service
BoB Tech
BoB Tech is a Google group for discussions about BoB. This group is used for an open discussion about future changes, to gather requirements and to get a common understanding. It’s important to Samtrafiken that everyone speak their mind because we need everyones opinion to make the best decisions.
We suggest that all interested parties join this group.
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This is a closed group, to join the group send a list with email-adress(es) to bobsupport@samtrafiken.se.
If you join the group with a google-account, you will also have access to the web user interface.
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To create an open environment for discussions we have a Code of Conduct for BoB Tech.
Code of Conduct
All posts should be objective and pointing to the subject in matter.
Communication among us is friendly and professional.
The moderator reserves the right to remove posts considered breaking the above statements.
Remember to first initiate and clarify the common need through discussion before we talk solution. In this way we hopefully can consolidate the national common need and a solution for it that serves as an update of the national standard fulfilling us all.
BoB Tech Live
As a complement to BoB Tech we have BoB Tech Live. That’s a live meeting to be able to discuss more effective. All members of BoB Tech are invited and everyone can suggest topics to discuss. It’s a Skype meeting but you can always participate at Samtrafiken in person if you prefer that. The meeting is held at least 4 times a year.
Test Environment for Servers
A set of scripts to test BoB server implementations can be found at https://bitbucket.org/samtrafiken/bobby .
Test
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Environment for
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Clients
Host
https://bobby.samtrafiken.se/api/v1
Access
To request access to the test environment, please submit the following information to bobsupport@samtrafiken.se:
Name
Affiliation
Email address
BoB AuthZ Group Requested
VAL = Validator
INS = Inspector
TVM = Ticket Vending Machine
POS = Point of Sale
APP = Application Backend (for requesting application keys)
TEST = Test (all of the above)
SHA1 fingerprint of self-signed certificate
Certificate Generation
To generate a self-signed certificate and show the SHA1 fingerprint using OpenSSL, you may should use the following commands:
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BoB Metadata Docker Image
Samtrafiken has developed a Docker Image of the Participant Metadata service to enable isolated interoperability testing between participants during implementation development. If you have several integrations ongoing you can run multiple instances of the Docker Image.
When the Participant Metadata service is updated, we will also update the BoB Metadata Docker Image.
If you want to use the BoB Metadata Docker Image write an e-mail to bobsupport@samtrafiken.se
To be able to run the BoB Metadata Docker Image you need to have this in place:
Docker
MS SQL Server (including a database user and an empty database)
Unique Participant Metadata Public Key for each participant generated according to MTS 5 section 3.1 and registered in the database (Docker Image).