...
TRAID | |||||
ID | Priority | Issue | Comment | ||
Issue with stations while searching for trips in TRAID | This is difficult to report as an error since it seems to only happen to new users. It's important to actually type in the departure and destination stations manually a few times and not select pre-filled stations from the list. It seems like the stations don't always get picked up directly, and sometimes it shows [object] in the text box. Workaround: re-enter the station names and select from the list and then it works. | ||||
Only one of two add-ons is shown on the info pae when you add add-ons for two or more passengers. (MTRX/VR) | Works in API but not in the TRAID. | When the user refunds a booking with 1 adult and 1 child (1 y.o.) - The ticket for the adult get a status - refunded, but the child - cancelled. We expect to receive impacted fulfillment refunded back with a refundedAmount of SEK 0 for the child so that we can handle the order in settlement. | Samtrafiken will send the request to MTRX to change the logic(MTRX needs to make a workaround) (this issue is in the MTRX issue list m32) - Sverker works on it. (this issue is in the MTRX_issue list m32) - Sverker works on it- CR32 | ||
Not possible to book MTRX/VR 1 class Plus and PLUS because of the mandatory ancillaries | This is a known issue. Samtrafiken to rebuild Traid to manage mandatory ancillaries. Missing time estimate. ST will update the issue and notify MTRX/VR when we know more about the status. (Not a problem for the SoS) - CR32 | ||||
MTRX/VR is returning Something went wrong, when trying to book, if the products is sold out. Eg FIX, but FLEX works fine to book. | An issue (229275) reported to MTRX/VR 240731. | ||||
It is possible to choose a gender when selecting a seat for trips with Snälltåget, but the compartments are always MIXED. The user encounters a warnig when searching for the trip via the API, but no corresponding logs appear in TRAID. | This is not an issue but a limitation. |
API | |||
ID | Priority | Issue | Comment |
Content | |||
ID | Priority | Issue | Comment |
Traveller category “Unknown” in Bookininfo/Bokningsinfo | Traveller category is in some cases set to “Unknown” for traveller category “Student” for SJ journeys. | ||
Interrail discount needs to be set on co-tax group 850 in order to get the discount on Öresundståg (300) and Krösatåg (648). | Unwanted effect: The discount also applies to buses for Hallandstrafiken (261) and Blekingetrafiken (258) when searching a combined trip with Öresundståg or Krösatåg. | ||
Whole journey Start and Stop does not show the actual start and/or stop in Resenärsvyn in Bokningsinfo. | Unfortunatly we are in some cases unable to interpret the information we get from sales channel SJ. In most cases the information should be correct but we cannot guarantee 100 % correct information. |