Onboardingprocess

1. Initial Contact and Setup

• Retailer initiates contact with Samtrafiken to sell RKM's offerings (alternatively via RKM directly)

• Samtrafiken schedules an initial meeting with both Retailer and RKM to discuss requirements and prerequisites

2. Documentation and Agreements

• Relevant documentation is shared between parties (technical specifications, integration requirements, etc.)

• RKM and Retailer establish and sign agreements specifying:

  • Approved sales channels

  • Available offerings for Retailer

  • Terms and responsibilities

3. Planning and Preparation

• Joint review of testing and production deployment plan

• Samtrafiken configures Retailer permissions and provides access to test systems

4. Testing

• RKM assists with and provides necessary equipment for testing

• Retailer and RKM conduct joint testing and verification of integration functionality

• Samtrafiken is available for technical support throughout the testing phase

• All parties verify that tests meet requirements and specifications before approval

5. Production Deployment

• Following successful test completion and signed agreements, Retailer is moved to production environment

• Samtrafiken issues invoice for connection fees and ongoing support (as per signed agreement)

• Retailer begins live operations with access to RKM's offerings