{"xsrfToken":"a68d73310fd20681fb3f31336defd190e85b7871_lout","branding":{"id":"78","key":"beh","name":"Permission request","portalBaseUrl":"/servicedesk/customer/portal/78"},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/0a0608b5-43e6-42d0-b67e-16e756ee8e15/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI4MTIyOWQ4Ny1kOGYzLTQ3OWEtOGZiNy01M2VlOTYzZTkzODciLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjBhMDYwOGI1LTQzZTYtNDJkMC1iNjdlLTE2ZTc1NmVlOGUxNSI6WyJyZWFkIl19LCJleHAiOjE3NDk5NTc1OTUsIm5iZiI6MTc0OTk1Njk5NX0.ijq_DOsb3w-QRTNa8V1UcmA6-mBRc_gBuYwmulR296c&client=81229d87-d8f3-479a-8fb7-53ee963e9387&mode=fit","logoId":"0a0608b5-43e6-42d0-b67e-16e756ee8e15","isLogoAvailable":true,"helpCenterTitle":"Welcome to Samtrafiken helpdesk for traffic operators and resellers","sharedPortalName":"Samtrafiken helpdesk","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to Samtrafiken helpdesk for traffic operators and resellers","sharedPortalName":"Samtrafiken helpdesk","localeDisplayName":"English (United States)"},"sv-SE":{"helpCenterTitle":"Välkommen till Samtrafikens helpdesk för trafikoperatörer och återförsäljare","sharedPortalName":"Samtrafiken helpdesk","localeDisplayName":"Swedish (Sweden)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#005f27","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file//image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI4MTIyOWQ4Ny1kOGYzLTQ3OWEtOGZiNy01M2VlOTYzZTkzODciLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOiI6WyJyZWFkIl19LCJleHAiOjE3NDk5NTc1OTUsIm5iZiI6MTc0OTk1Njk5NX0.74_urutgi-DcahdAoAuSSAL4TX6Ers0lxOVhA8vTiiQ&client=81229d87-d8f3-479a-8fb7-53ee963e9387&height=300&mode=fit","bannerMediaApiFileId":"","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"78","key":"beh","projectId":13846,"serviceDeskId":78,"name":"Permission request","description":"<p>Here you can create a request for managing access rights in Samtrafiken's system.</p>","portalBaseUrl":"/servicedesk/customer/portal/78","reqTypes":[{"id":"259","name":"Request for single user","descriptionHtml":"","callToAction":"Request for single user","introHtml":"","icon":14407,"iconUrl":"https://samtrafiken.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/14407","groups":[83],"key":""},{"id":"260","name":"Request for multiple users","descriptionHtml":"<p>Here you apply for multiple users at the same time. You can choose between uploading a file (Excel or Word) or entering the information in the free text box. Provide first and last name, email address. Then check which services they are applying for access to.</p>","callToAction":"Request for multiple users","introHtml":"","icon":14408,"iconUrl":"https://samtrafiken.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/14408","groups":[83],"key":""},{"id":"261","name":"Close account","descriptionHtml":"<p>Here you can close accounts for users who, for example, have left or changed job duties. You can choose to upload a file (Excel or Word) or enter the information in the field below. Provide the email addresses for the accounts to be closed.</p>","callToAction":"Close account","introHtml":"","icon":14409,"iconUrl":"https://samtrafiken.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/14409","groups":[83],"key":""},{"id":"291","name":"Other questions regarding permissions","descriptionHtml":"","callToAction":"Other questions regarding permissions","introHtml":"","icon":14440,"iconUrl":"https://samtrafiken.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/14440","groups":[83],"key":""},{"id":"258","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":14158,"iconUrl":"https://samtrafiken.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/14158","groups":[],"key":""}],"reqGroups":[{"id":83,"name":"General"}],"orderMapping":{"83":[259,260,261,291]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"695f43be-16d6-3f60-8df6-3aceaec8a0a5","appLinkName":"","appLinkUrl":"","spaceKey":"BEH","spaceName":"Behörighetsansökningar","spaceUrl":"","isServer":false},"labels":[],"projectKey":"BEH","serviceDeskId":78,"kbLinkDomainURLs":["https://samtrafiken.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":78,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"BEH","userLanguageHeader":"","userLanguageMessageWiki":"<h3><a name=\"Checkourpricinglistherehttps%3A%2F%2Fsamtrafiken.se%2Fwpcontent%2Fuploads%2F2024%2F12%2Fbilaga6prislistafortillaggstjansterinomspa112024120121.pdf.\" target=\"_blank\" style=\"text-decoration: underline;\"></a>Check our pricing list <a href=\"https://samtrafiken.se/wp-content/uploads/2024/12/bilaga-6-prislista-for-tillaggstjanster-inom-spa-11-2024-12-01-2-1.pdf\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\" style=\"text-decoration: underline;\">here</a>.</h3>","defaultLanguageMessage":"h3. Se vår prislista [här|https://samtrafiken.se/wp-content/uploads/2024/12/bilaga-6-prislista-for-tillaggstjanster-inom-spa-11-2024-12-01-2-1.pdf].","defaultLanguageDisplayName":"Swedish (Sweden)","isUsingLanguageSupport":true,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI4MTIyOWQ4Ny1kOGYzLTQ3OWEtOGZiNy01M2VlOTYzZTkzODciLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEzODQ2IjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NDk5NTgxOTUsIm5iZiI6MTc0OTk1Njk5NX0.slQ6Cwsdr78zqENPPUpBL8Pw9uukpHWkew8t76VdaUc","targetCollection":"upload-project-13846","endpointUrl":"https://api.media.atlassian.com","clientId":"81229d87-d8f3-479a-8fb7-53ee963e9387","tokenDurationInMins":20},"categories":{"categoriesSupported":true,"categories":[]}},"reqCreate":{"id":261,"projectId":13846,"form":{"name":"Close account","descriptionHtml":"<p>Here you can close accounts for users who, for example, have left or changed job duties. You can choose to upload a file (Excel or Word) or enter the information in the field below. Provide the email addresses for the accounts to be closed.</p>","callToAction":"Close account","intro":"","instructions":"<p>Here you can close accounts for users who, for example, have left or changed job duties. You can choose to upload a file (Excel or Word) or enter the information in the field below. Provide the email addresses for the accounts to be closed.</p>","icon":14409,"iconUrl":"https://samtrafiken.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/14409","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"textarea","jiraFieldType":"description","fieldId":"description","fieldConfigId":"","label":"Description","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[],"rendererType":"atlassian-wiki-renderer"},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Sammanfattning","description":"","descriptionHtml":"","required":true,"displayed":false,"presetValues":["Uppsägning av konto"]},{"fieldType":"attachment","jiraFieldType":"attachment","fieldId":"attachment","fieldConfigId":"","label":"Attachment","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/78/create/261","requestValidateBaseUrl":"/servicedesk/customer/portal/78/validate/261","calendarParams":{"firstDay":0,"date":"2025-06-15T05:09:55+0200","useISO8601WeekNumbers":true,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"695f43be-16d6-3f60-8df6-3aceaec8a0a5","appLinkName":"","appLinkUrl":"","spaceKey":"BEH","spaceName":"Behörighetsansökningar","spaceUrl":"","isServer":false},"labels":[],"projectKey":"BEH","serviceDeskId":78,"kbLinkDomainURLs":["https://samtrafiken.atlassian.net"]},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":false,"showRecaptcha":true,"siteKey":"6LePXLkdAAAAAF4gCNalrL1IvZcqbNbZf_Zakudd","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI4MTIyOWQ4Ny1kOGYzLTQ3OWEtOGZiNy01M2VlOTYzZTkzODciLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEzODQ2IjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NDk5NTgxOTUsIm5iZiI6MTc0OTk1Njk5NX0.slQ6Cwsdr78zqENPPUpBL8Pw9uukpHWkew8t76VdaUc","targetCollection":"upload-project-13846","endpointUrl":"https://api.media.atlassian.com","clientId":"81229d87-d8f3-479a-8fb7-53ee963e9387","tokenDurationInMins":20},"hasProformaForm":true,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":true,"formTemplateData":{},"linkedJiraFields":[]},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}